This page clearly explains how cricketex collects your personal information, why it is collected, and how it is kept secure. Reading our Privacy Policy will show you exactly how much control you have over your own data.
How cricketex keeps your data secure — a quick overview
Every transaction and piece of personal data on the cricketex platform is protected by SSL 256-bit encryption. No third party can read or intercept this information.
Your name, phone number, email, or financial details are never sold or rented to third parties. cricketex generates revenue through its platform — not by selling member data.
You have the right to view, correct, or request deletion of your stored data at any time. cricketex acts on all such requests within 72 hours.
Cricketex uses cookies solely to improve your experience. You can update your cookie preferences at any time. All cookies except essential ones are optional.
Limited data may be shared with trusted partners only for specific purposes such as payment processing or regulatory compliance — never for advertising.
Many platforms write privacy policies in complex legal English. cricketex believes you have the right to clear, straightforward information — which is why this entire policy is written in plain language.
The reason data is collected in each category is clearly stated
Full name, date of birth, national ID number — for account verification and KYC purposes.
Mobile number and email — for login, OTP verification, and important notifications.
BKash/Nagad number, transaction history — for deposits, withdrawals, and financial security.
Betting history, preferred games — used for platform improvement and a personalized experience.
IP address, device type — for security verification and fraud prevention.
Live chat and email records — used to improve service quality and resolve disputes.
Login status and language preference — to keep your browsing experience smooth.
Permission to receive promotional emails — only applies with your consent.
Cricketex (https://cricketex.click) is a trusted online betting and gaming platform built for cricket fans across Bangladesh. We understand how valuable your personal data is. This privacy policy clearly explains what information we collect about you, why we need it, and how we keep it secure.
By using the cricketex website or app, you are considered to have agreed to this Privacy Policy. This policy terms and conditions Reading both together will give you the complete picture.
This policy may be updated at any time. We will notify you of any significant changes via email or a platform notification. It's a good habit to check this page regularly.
Cricketex collects data in three ways:
Directly from you:
Automatically:
From Third Parties:
Cricketex uses your data solely for the following purposes:
| Purpose of use | Applicable Information | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, email, mobile number | Contractual Obligation |
| Identity Verification (KYC) | National ID, date of birth | Legal Obligations |
| Transaction Processing | Payment details, transaction history | Contractual Obligation |
| Fraud & anti-money laundering | IP address, device information, betting patterns | Legal Obligations |
| Customer Support | Contact details, support history | Legitimate Interest |
| Platform improvement | Usage patterns, preferred games | Legitimate Interest |
| Promotions & bonus notifications | Email address, mobile number | Your Consent |
You can opt out of marketing emails or SMS at any time from your account settings. This will not affect your account in any way.
Cricketex never sells your data. However, information may be shared in the following limited circumstances:
Cricketex has a written agreement with every third party it shares data with, explicitly prohibiting them from using that data for their own purposes.
Cricketex retains your data only for as long as necessary:
If you request account deletion, all data not required to be retained by law will be deleted within 72 hours.
Cricketex uses cookies on its website and app. Cookies are small data files stored in your browser or on your device. The types of cookies we use:
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause the platform to not function properly.
Cricketex believes you should have full control over your data. Your rights include:
Cricketex strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from anyone under 18.
If you believe your child under the age of 18 is using cricketex, please support@cricketex.clickto notify us.
A note for parents — control access to the cricketex app or website on your device. To learn more about responsible gaming, This page See.
Cricketex uses multiple layers of security to keep your data safe:
If you ever suspect unauthorised access to your account, change your password immediately and support@cricketex.clickto notify us.
For any questions about our Privacy Policy, requests to view or delete your data, or to raise a complaint, please get in touch with us:
If you request data deletion, action will be taken within 72 hours of identity verification.
The latest version of this Privacy Policy was updated in January 2026. The next scheduled review is July 2026.
Cricketex respects your full control over your personal data
You can request to view the information cricketex holds about you at any time.
If any of your information is incorrect, you can request a correction. Our support team will act promptly.
Upon account closure, data not required by law is deleted within 72 hours.
You may request that your data be used only for specific, limited purposes.
You may request a copy of the data we hold about you in a machine-readable format.
You may object to the use of your data for marketing or any other specific purpose.
To exercise any of your rights support@cricketex.clickEmail us and write "Privacy Request" in the subject line.
Answers to Common Questions from Cricketex Members
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